Terrible internet speeds

[AnAutisticDog]

I have Charter Internet [which is cable internet] and all day today I have been having terrible speeds. Ive tried unplugging both my Router and Modem, tried just connecting directly to my modem; nothing works. Anyone know how I can fix this?

I pay for 5meg download.

this is what im getting

 

[Jale]

Have you contacted your ISP?

 

[AnAutisticDog]

Ive tried I get disconnected everytime. It seems to be back to normal now... That was weird

 

[AnAutisticDog]

Its been happening every day now, at roughly the same time. Is this usual for cable internet?

 

[Jale]

I dunno. I've always been on DSL.

I insist. Contact your ISP.

 

[AnAutisticDog]

I did and I finally got through to them, they are coming to my house tomorrow to check everything out